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The Clerk of the Board is responsible for keeping accurate minutes and maintaining Board records for each Board of County Commissioner (BCC) and Value Adjustment Board (VAB) meeting. In addition, every 4 years, the Clerk of the Board office provides staff support to the Charter Review Commission (CRC) appointed by the BCC. Please contact our office if you need an accessible version of documents on this page, and one will be provided.

Selection options are described below:

1. To search BCC records by meeting date and/or a specific term between September 23, 1869 and December 14, 2010, view the 'BCC Meetings' page.

2. To view BCC records by meeting date between January 4, 2011 through September 22, 2016, scroll down to locate the BCC meeting date.

3. To search BCC records by a specific term between October 4, 2016 through Present, select the 'Search Records' tab.      

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5.    To search CRC regular business meeting records by a specific term between February 25, 2019 through Present, select the 'Search Records' tab.

File #: 25-727    Version: 1 Name:
Type: Recommendation Status: Consent Agenda
File created: 4/29/2025 In control: Utilities Department
On agenda: 5/20/2025 Final action:
Title: Approval and execution of Resolution of the Orange County Board of County Commissioners regarding utilities billing adjustments for excessive water consumption; adding reclaimed water to the existing Utilities Billing Adjustment Schedule; and providing an effective date. All Districts. (Customer Service Division)
Attachments: 1. Resolution Billing Adjustments for Excessive Water Consumption 4-16-25.pdf, 2. Exhibit A Utilities Billing Adjustment Schedule.pdf
Date Ver.Action ByActionResultAction DetailsMeeting DetailsVideo
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Interoffice Memorandum

 

DATE: April 29, 2025

 

TO: Mayor Jerry L. Demings and County Commissioners

 

THROUGH: N/A

 

FROM: Ed Torres, M.S., P.E., LEED AP, Director, Utilities

 

CONTACT: Edgar Cuartas, Manager, Customer Service Division

 

PHONE: 407-254-9765

 

DIVISION: Customer Service Division

 

ACTION REQUESTED:

title

Approval and execution of Resolution of the Orange County Board of County Commissioners regarding utilities billing adjustments for excessive water consumption; adding reclaimed water to the existing Utilities Billing Adjustment Schedule; and providing an effective date. All Districts. (Customer Service Division)

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PROJECT: N/A

 

PURPOSE: On May 8, 2012, the Board adopted Resolution No. 2012-M-11, which established criteria for billing adjustments and adopted a Utilities Billing Adjustment Schedule. Under the resolution, only adjustments to the water and wastewater portion of customer bills were permitted, in accordance with the newly adopted guidelines. 

On February 11, 2025, the Board adopted Resolution No. 2025-M-06, setting a revised reclaimed water charge schedule and introducing tiered volumetric rates designed to promote reclaimed water conservation. These new rates will take effect on October 1, 2025. 

To ensure consistency across our utilities billing policies, it is necessary to amend Resolution No. 2012-M-11 to include reclaimed water within the scope of allowable billing adjustments. This amended resolution ensures that customers experiencing excessive reclaimed water bills due to circumstances beyond their control can benefit from our billing adjustment policy. 

Orange County Utilities is confident that this amendment will create a fair, transparent process for customers subject to the newly established reclaimed water conservations tiers. The County Attorney's office has thoroughly reviewed and modified the resolution, confirming its acceptability. We recommend adoption of the amended resolution to ensure a seamless implementation on October 1, 2025.

 

BUDGET: N/A