Interoffice Memorandum
DATE: August 20, 2026
TO: Mayor Jerry L. Demings and County Commissioners
FROM: Carrie Mathes, FNIGP, CFCM, NIGP-CPP, CPPO, C.P.M., Manager II, Procurement Division
CONTACT: Rafael Mena, Chief Information Officer, Information Systems and Services Division
PHONE: 407-836-5201
SUBJECT: Approval of Master Agreement Y27-115, AT&T Switched Ethernet on Demand Services
ACTION REQUESTED:
title
Approval to execute Master Agreement Y27-115 for AT&T Switched Ethernet on Demand Services, with AT&T in the estimated amount of $3,125,040 for a five-year term.
Further request Board authorization to extend services for a period not to exceed 12 months, in accordance with the master agreement. ([Administration and Fiscal Services Department Information Systems and Services Division] Procurement Division)
body
PROCUREMENT:
This Master Agreement establishes the standard terms and conditions applicable to all current and future services orders with AT&T for ethernet and will continue the provision of voice, data, and internet services for all remote sites throughout the County, such as fire stations, parks, court houses, the Emergency Operations Center, 311, Public Works and Fleet Management. AT&T also provides internet access services at the Regional Computing Center for the cloud-based applications and VPN services for the remote users needing access to the County’s IT services. The effective date of the Master Agreement occurs upon execution by both parties.
FUNDING:
Funds are available in account number 0001-031-0562-3720.
APPROVALS:
The Information Systems and Services Division concurs with this recommendation.
REMARKS:
Analysis conducted by the Information Systems and Services Division has determined pricing to be fair and reasonable and in the best interest of the County. Prices under this Master Agreement are the same as the prices AT&T has contracted with the City of Orlando. Pricing for bandwidth speeds is comparable to similar providers, Lumen and Spectrum.
However, Lumen and Spectrum do not provide similar services to all areas of Orange County. Infrastructure build-out may incur additional costs and cause delays, causing disruption to the judicial system and public safety. As such, it may not be cost effective to utilize their services while AT&T has existing infrastructure available.