Interoffice Memorandum
DATE: April 9, 2025
TO: Mayor Jerry L. Demings and County Commissioners
FROM: Carrie Mathes, CFCM, NIGP-CPP, CPPO, C.P.M., Manager II, Procurement Division
CONTACT: Andrea Lowery, Manager II, Corrections Department, Fiscal and Operational Support Division
PHONE: 407-836-3511
SUBJECT: Selection of Consultant, Request for Proposals Y24-113-KS, Inmate Commissary and Banking Services
ACTION REQUESTED:
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Selection of Aramark Correctional Services, LLC to provide Inmate Commissary and Banking Services, Request for Proposals Y24-113-KS. Further request Board authorization for the Procurement Division to negotiate the professional services rates and execute a five-year term contract to provide the services for future requirements. Further request Board authorization for the Procurement Division to renew the contract for two additional one-year terms. ([Corrections Department Fiscal and Operational Support Division] Procurement Division).
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PROCUREMENT:
This contract will provide commissary services to inmates within the Correctional Department and installation and maintenance of the banking software and data required to support these services. This is a revenue-generating contract expected to contribute approximately $9 million during the initial five-year term which will be allocated to the Inmate Welfare Fund. Additionally, the estimated cost is $1.4 million for a five-year term for indigent inmates and basic needs.
FUNDING:
Funding is available in account numbers 0001-081-3877-3825, 0001-081-3811-3286, and revenue funding in account number 1660-081-3830-4921.
APPROVALS:
The Corrections Department concurs with this recommendation.
REMARKS:
Four proposals were received for this Request for Proposals (RFP) and evaluated in accordance with the criteria set forth in the RFP. Keefe Commissary Network, LLC and Oasis Commissary Services were deemed non-responsive for failing to utilize the required forms. Summit Food Service was deemed non-responsive for non-compliance with the solicitation instructions. The RFP was evaluated in three phases.
Phase 1 - Evaluation of Qualifications, Technical Approach, and Functional Approach
Phase 2 - On-Site Software Demonstrations and Project Team Interview
Phase 3 - Evaluation of Location and Fee Proposal
The evaluations were performed by a technical committee consisting of subject matter experts from the Corrections Department supported by personnel from Information Systems and Services and the Procurement Division. The technical committee reported the results of the evaluations to the procurement committee for approval. The report of the technical committee was accepted by the procurement committee.
The services provided are as follows:
a. Commissary - Provides store ordering and delivery of authorized food, hygiene, clothing and stationary items to inmates housed at the 33rd Street Corrections complex.
b. Banking - Provides a software application utilized by Corrections Fiscal staff for the handling of inmate deposits, fee charges, and withdrawal transactions. The system is also used for reconciling all banking and commissary transactions to the Orange County General Ledger accounts.
The Procurement Committee evaluated the proposals April 3, 2025. Commissioner Mayra Uribe was assigned to this Procurement Committee.
Consensus scores for all phases are attached.