Interoffice Memorandum
DATE: January 9, 2025
TO: Mayor Jerry L. Demings and County Commissioners
FROM: Carrie Mathes, CFCM, NIGP-CPP, CPPO, C.P.M., Manager II, Procurement Division
CONTACT: Claudia Yabrudy, Manager, Health Services Fiscal and Operational Support Division
PHONE: 407-836-6583
SUBJECT: Approval of Contract Y25-138, Renewal of Annual Software License, Maintenance and Support Services
ACTION REQUESTED:
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Approval of Contract Y25-138, Renewal of Annual Software License, Maintenance and Support Services, with Groupware Technologies, LLC, in the estimated contract award amount of $293,173.51 for a one-year term. Further request Board authorization for the Procurement Division to renew the contract for four additional one-year terms. ([Health Services Department Fiscal and Operational Support Division] Procurement Division)
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PROCUREMENT:
This contract will provide the renewal of annual software licenses, maintenance, and support services for Provide Enterprise, which is the program utilized by the County to support Orange County HIV Programs including Ryan White Part A Program and Housing Opportunity for People with AIDS (HOPWA). The performance period is March 1, 2025 through February 28, 2026.
FUNDING:
Funding is available in account numbers 7015-060-7296-3192 and 7738-060-7312-3192. Funding for this contract is provided via federal grants from the U.S. Health Resources and Services Administration (HRSA) and the Department of Housing and Urban Development (HUD).
APPROVALS:
The Health Services Department concurs with this recommendation.
REMARKS:
The Health Services Department manages the Ryan White Part A and HOPWA programs which provides medical and support services to over 6,000 people living with HIV in Orange, Osceola, Seminole, and Lake counties.
Provide Enterprise is a data management system used by sub-recipients to maintain clients' records in compliance with grant requirements. The database is used to collect, monitor, and analyze client level information.
The County has been using the Provide Enterprise database system since 2015 when Provide Enterprise replaced the CareWARE application system, previously managed by the State of Florida Department of Health. Provide Enterprise collaborates with other agencies to allow for transfer of clients' records which improves service delivery systems for clients and is used by three other Ryan White Part A recipients in Florida and by the Florida Department of Health AIDS Drug Assistance Program (ADAP). These three recipients are Broward, Miami-Dade, and Palm Beach Counties. In addition to all County requirements, Provide Enterprise is required to meet all federal reporting requirements of the HRSA HIV/AIDS Bureau and HUD.
Price reasonableness has been determined based on contracted pricing for Miami-Dade County and the City of Chicago. The proposed pricing is less than their contracted price and indicated a significant savings for the annual software maintenance and support fees and American Medical Association licensing fees compared to the Miami-Dade County contract and considerable savings on the annual data hosting and business continuity services based on the City of Chicago contract.
As the developer and manufacturer of Provide Enterprise, Groupware Technologies, LLC is uniquely qualified and knowledgeable and is the only vendor that provides these products and services.