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File #: 26-0045    Version: 1 Name:
Type: Procurement Status: Consent Agenda
File created: 12/17/2025 In control: Administrative Services Department
On agenda: 1/27/2026 Final action:
Title: Approval of Change order No. 6, Purchase Order M110242, Innovation Lab Consulting Services, with Creativity Effect, in the amount of $112,000, for the revised total amount of $257,651.56. ([County Administration Human Resources Division] Procurement Division)
Date Ver.Action ByActionResultAction DetailsMeeting DetailsVideo
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Interoffice Memorandum

DATE: December 17, 2025

TO: Mayor Jerry L. Demings and County Commissioners

FROM: Carrie Mathes, FNIGP, CFCM, NIGP-CPP, CPPO, C.P.M., Manager II, Procurement Division

CONTACT: Ralphetta Aker McClary, JD, Director, Human Resources Division

PHONE: 407-836-5825

SUBJECT: Approval of Change Order No. 6, Purchase Order M110242, Innovation Lab Consulting Services

ACTION REQUESTED:
title
Approval of Change order No. 6, Purchase Order M110242, Innovation Lab Consulting Services, with Creativity Effect, in the amount of $112,000, for the revised total amount of $257,651.56. ([County Administration Human Resources Division] Procurement Division)
body

PROCUREMENT:
This change order will extend the services for the period of February 1, 2026 through September 30, 2026, to allow staff to complete the remaining training and associated design projects, which are currently approximately 86% complete. The extension ensures full implementation of the methodology and supports continued workforce development.
This is an ongoing innovation initiative to provide design thinking training and methodology to all 8,000 employees. These tools will assist with the development of new problem solving and community building methods that are people centered and driven by empathy. Due to the expanded scope and volume of services required to complete the initiative, pricing reflects a broader level of effort than the original engagement.
FUNDING:
Funding is available in account number 0001-025-0271-3194.
APPROVALS:
The Human Resources Division concur with this recommendation.
REMARKS:
On February 8, 2023, Purchase Order M110242 was issued to Creativity Effect in the amount of $89,999.82. Creativity Effect provides innovation lab consulting services utilizing Design Thinking methodology for operational problem solving. This approach is a preferred method for addressing organizational challenges and was partially introduced in the County through 2017 Visionary ser...

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